Contact our Cape Verde Travel Info Experts

Navigating the Cape Verdean EASE (Electronic System for Travel Authorization) and Airport Security Tax (TSA) requirements can often lead to technical friction, particularly regarding international payment processing and data synchronization.

At Cape Verde Travel Info, our mission is to provide a seamless bridge between travelers and the archipelago's official entry protocols.

Whether you have a query regarding an existing application or need clarification on the entry mandates for your specific nationality, our travel experts are available 24/7 to ensure your documentation is flight-ready.

Reach Out to Our Team

Our Customer Support team is international and can assist in 15+ languages. No matter where you are applying from, you can always reach us by email at info@capeverdetravelinfo.com.

Please include the following information in your message:

Full name
Email address used when applying
Order number (if available)
A clear description of the issue

We usually answer very quickly; during busy periods, it may take up to 72 hours.

Contact Form

Troubleshooting and Support FAQs

I submitted my application, but have not received a confirmation email. What should I do? Toggle faqs

First, wait a short time and then check your spam and junk folders. If you still cannot find the email, contact us via the form above with your full name and passport nationality. Our team will verify whether your order was completed correctly and immediately resend any missing documents.

We utilize secondary mail servers to ensure our verified PDFs bypass common email filters that often block official government automated replies.

I noticed a mistake in the information I provided. Can it be corrected? Toggle faqs

If you realize there is an error in the information submitted through our site (such as a typo in your passport number), please contact us as soon as possible. In many cases, our documentation professionals can update your details before they are finalized in the official system.

Our pre-submission review layer is designed specifically to catch and fix errors before they become permanent government records.

What payment methods can I use on your site? Toggle faqs

We accept most major credit and debit cards issued worldwide. Payments on CapeVerdeTravelInfo.com are protected using SSL encryption. If your card is declined, please ensure your bank has not blocked the transaction as an "international payment" and try again.

Our global payment infrastructure resolves the high failure rates typically associated with Cape Verdean government bank gateways.

Is my personal data safe when I use CapeVerdeTravelInfo.com? Toggle faqs

We take data protection seriously. Our website uses Secure Sockets Layer (SSL) technology, and access to your data within our systems is strictly limited to essential staff. We do not sell your personal information to third parties.

We provide a secure, private environment for your data, far exceeding the basic security protocols found on public entry portals.

What happens if my request related to the Cape Verde EASE is rejected? Toggle faqs

If a request processed through our service is rejected, you may be eligible for a refund of our service fee. Contact us via the form with your order number, and our team will review your case against our policy and guide you on the next steps.

Our success guarantee ensures we stand behind our travel experts' work, providing peace of mind for every traveler.